Plenty of Problems
May 26, 2011
I picked one of these up a year or so ago at a retail superstore-ish place. Didn't really start riding it around seriously until about March or April of this year so about 10 months or so after I bought it. New England winter and all... Point is, I've been riding this bike around Lowell for a grand total of about 3 months and had a truly impressive string of problems with it.
I had all but one of the bolts on the front fender come loose and hit the street, never to be seen again, had the handlebars come loose (after which I tightened every bolt and screw as much as I could without damaging things. Cobblestone streets downtown are pretty bad for jarring things loose), had to have someone fix the derailleur, align the wheels, tighten all the bearings. A week later I had to re-do most of what he did. Now the 7th gear cog is cracked in two places, one of which is a nice void where one of the teeth used to be. A crucial part like that should be overengineered enough not to do that over such a short span of normal use. But, it did so now 7th gear has become worse than useless; it's become dangerous as the missing tooth causes the chain to nearly slip off.
I really want to like this bike, the aesthetics are beautiful, it's the most comfortable to ride bike I've ever owned, and when everything is tuned and not broken it's exactly what I want to get around town, but at this point I just can't anymore, not with the number of parts that have failed from either poor design choices, poor assembly, poor craftsmanship, or poor materials. Admittedly a bicycle on Lowell streets takes more punishment than on nice, perfectly maintained roads, but I shouldn't have to carry an adjustable wrench, a screwdriver, and an Allen wrench set with me on a 10 minute ride downtown simply because something is statistically likely to go wrong before I get home.
I really want to give it one star simply for the gears cracking after only a few months of frequent use (a part that critical, treated well, should outlast the bike itself) but I can't rule out the possibility that I simply got a bad part. It happens even with fancy lab equipment held to far stricter tolerances so... two stars...